Delivery

We use the reputable FedEx shipping and logistic company for worldwide delivery. You will receive a tracking number once your order is placed and paid for. You can use this order to track your item via the Fedex tracking system.

We understand that getting your items quickly is important to you. That’s why we aim to process and ship orders as soon as we can. Because our items are made-to-order, the processing time can vary from item to item. For a helpful guide, please check the ‘Estimated Delivery Time’ provided for each product.

It typically takes 14 days for confirmed orders to be processed, manufactured, and shipped. You will be sent a tracking number for your order once it has been shipped.

Additional time may be needed to create your piece and this will be included in the Estimated Arrival date* on the individual product pages for the following types of items:

  • Items requiring ring sizing
  • Custom designed jewelry
  • Special Order items

This additional time is reflected in the estimated arrival date on individual product information pages, in the shopping bag, and throughout the checkout process.

*Business days do not include Saturdays, Sundays, or public holidays