Your privacy is important to us. Protecting the privacy of your personal information is part of our commitment to you. This section will outline the information we collect, why we collect it, and how this information is used.
COLLECTION OF INFORMATION
Information we receive from you by any means, whether written or oral, may be stored. This includes information provided through our Site, via email, telephone, social media, and Live Chat. You may choose not to provide certain information, however, this may limit your ability to purchase products or take advantage of promotions.
In this policy, “personal information” means any information by which you may be identified or contacted, including, but not limited to, a first and last name, phone number, or address. In addition, we may store information about your purchases, billing address, shipping address, gender, birthday, marital status, anniversary, interests, and credit card information.
INFORMATION COLLECTED THROUGH COOKIES AND OTHER TECHNOLOGIES
A cookie is a tiny file stored on your computer or mobile device that allows us to recognized your device when you visit our Site.
Cookies are primarily used for the following purposes:
Basic Operations: Cookies are necessary for the operation of our Site. They make the use of features such as the Shopping Bag possible.
Enhanced Performance: Cookies allow us to provide customers a superior shopping experience, by, for instance, recognizing your device when you return to our Site and eliminating the need for you to log in to keep items in your Shopping Bag.
Analytics and Customized Experiences: Third party analytics and customization cookies collect information on how our Services are used. This data allows us to assess the effectiveness of marketing campaigns. Cookies may also be used to provide customers with a customized shopping experience based on their location.
Advertising: Cookies such as the Google Analytics cookie allow us to serve you targeted ads, evaluate their effectiveness, and cap the number of times ads are served to you.
Social Network Cookies: Cookies allow visitors to share pages of our Site on third party social networking sites such as Facebook and Pinterest.
Tracking Images: We may embed small image files in email newsletters in order to learn whether you opened them.
You are free to decline or delete cookies on your browser, though this may limit your experience of your Site.
USE OF PERSONAL INFORMATION
Information we collect about you may be used for the following:
• To fulfil orders you request
• To confirm and track your order
• To respond to your enquiries
• To verify your payment and shipping details are correct
• To detect fraud or abuse
• To improve customer experience and marketing campaigns
• To identify your product preferences
• To understand customer demographics, preferences, interests, and behavior
• To contact you regarding products we think you may be interested in
OTHER USES OF PERSONAL INFORMATION
By voluntarily submitting reviews and testimonials, you assign your rights to that content to us. We may choose to use customer reviews and testimonials on our Site or in promotional materials.
SHARING INFORMATION WITH OTHERS
Your personal information may be shared as follows:
Service Providers: If necessary, your information may be shared with third party service providers we use to perform certain services on our behalf. This includes third party service providers for shipping, payment processing, data storage/management, web hosting, fulfillment, assembly, marketing, mailing, and emailing.
Special Events: Should you choose to participate in special events, such as sweepstakes, your information may be shared with those organizations participating in the event.
Compliance with Law and Fraud Protection : We may disclose your information: (1) if we believe it is necessary to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person; (3) to other companies and organizations for fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
Business Transfer : Your information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which case information would be transferred as one of the business assets of the Company.
Aggregate Data: We may collect aggregate data by excluding information that makes customers personally identifiable. This aggregate data may be used or disclosed at our discretion.